We’ll deliver your package with Hermes or DHL within 2-3 working days to your home, to a Hermes / DHL parcel shop of your choice or to one of our 500+ stores in Germany. On our help pages you will find a complete overview of all delivery options
Use the enclosed return label and return your parcel to the shipping company that delivered your package. For Click & Collect (delivery to a store), you can simply drop the package into one of the DHL parcel shops. In our "Help" section you will find a complete overview of our redemption conditions.